Luksus Australia products come with guarantees we honor, with our durable, electroplated matte black tapware, we offer a 5 year warranty on all products and 1 year labour.
You are entitled to a replacement for or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Any warranty given by us will apply in addition to other rights and remedies you may have under the Australian Consumer Law or any other law. Where applicable, you may make a claim in relation to goods that are faulty in accordance with our Warranty Terms & Conditions. This warranty only applies where specifically advertised in the product’s description.
Goods that you purchase from us may contain warranty documents on or inside the packaging provided by the manufacturer of the product. Any such warranty documents are not given by Luksus Group, and rights you may have in relation to those warranties are separate to any warranty rights given to you by Luksus Group. Some warranty documents provided by manufacturers of imported goods may not apply in Australia. You should contact the manufacturer identified on the warranty document to determine whether or not the warranty applies to the goods in Australia and, if so, how you should go about making a claim under such a warranty.